Longbeach PLACE Inc. Policy Document – Part 1
To read “Policy Document Part 1” please click on the following link – Policy Document Part 1
Longbeach PLACE Inc. Policy Document – Part 2
To read “Policy Document Part 2” please click on the following link – Policy Document Part 2
Please click on the following link for information regarding the “Pre-accredited Quality Framework” – Pre-accredited Quality Framework
Bookings and Payments
REFUNDS:
Please choose your course carefully. Longbeach PLACE is not responsible for changes in your circumstances.
A refund will be issued if at least five (5) working days’ notice is given prior to the course start date. An administration fee of $10 will apply and be deducted from the refund.
In the event that Longbeach PLACE has to cancel a course due to low enrolments, you will be notified prior to the start date and a full refund will be issued as soon as possible. If Longbeach PLACE defers a course and the new dates are not suitable, a full refund will be issued.
Please note: NO REFUND OR TRANSFER will be available after a course has started (due to our Not-for-Profit status).
Victorian Student Number
You must provide us with your Victorian Student Number if you have attended any Victorian school since 2009, or done any training with a vocational education & training (VET) registered training organisation or an Adult and community Education provider in Victoria since 2011.
Grievance and Complaint Notification Form
To print a copy of the Grievance and Complaint Notification Form please click on the following link – grievance_complaint