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Policies

Longbeach PLACE Inc. Policy Document – Part 1

To read “Policy Document Part 1” please click on the following link – Policy Document Part 1

 

Longbeach PLACE Inc. Policy Document – Part 2

To read “Policy Document Part 2” please click on the following link – Policy Document Part 2

 

Please click on the following link for information regarding the “Pre-accredited Quality Framework” Pre-accredited Quality Framework 

 

 

Bookings and Payments

REFUNDS:
Please choose your course carefully.  Longbeach PLACE is not responsible for changes in your circumstances.

A refund will be issued if at least five (5) working days’ notice is given prior to the course start date.  An administration fee of $10 will apply and be deducted from the refund.

In the event that Longbeach PLACE has to cancel a course due to low enrolments, you will be notified prior to the start date and a full refund will be issued as soon as possible.  If Longbeach PLACE defers a course and the new dates are not suitable, a full refund will be issued.

Please note:  NO REFUND OR TRANSFER will be available after a course has started (due to our Not-for-Profit status).

 

 

Victorian Student Number

You must provide us with your Victorian Student Number if you have attended any Victorian school since 2009, or done any training with a vocational education & training (VET) registered training organisation or an Adult and community Education provider in Victoria since 2011.

 

Grievance and Complaint Notification Form

To print a copy of the Grievance and Complaint Notification Form please click on the following link – grievance_complaint